Calibration

Calibration Hero2

MSL is New Zealand’s national metrology institute (NMIs). Our IANZ-accredited calibration and testing services provide internationally traceable measurements directly linked to the International System of Units (SI).

Every step of an instrument’s calibration chain contributes to overall measurement uncertainty. The longer the chain of comparisons, the greater the uncertainty. As NZ’s NMI, we realise, maintain and develop the country’s primary measurement standards, so when you work with us, you get access to the lowest possible measurement uncertainty for your instrument.

Our metrologists are also world experts, who understand the underlying physics of what they're measuring; not just the procedure. So, for customers with unusual measurement problems, we can provide the expert advice needed to solve them. And under the CIPM Mutual Recognition Arrangement (CIPM MRA), certificates from MSL are accepted by international regulatory bodies worldwide.

For details of the routine calibration services we offer, or for further information on our Proficiency Testing programme, follow the relevant links below.

What we offer

We offer a wide range of calibration services for instruments and artefacts covering:

All MSL calibration reports are issued under the control of our quality system to ensure that the report has been produced following a validated technical procedure. In general, you can assume that the endorsements on your report will be appropriate for your needs.

 

How to access

If you require a calibration, please complete the contact us form to be put in touch with a staff member who can assist with your query.  

To help us understand your requirements and fast-track our response, please provide the following information:
- your contact details
- details about your instrument, serial number/model number
- previous report number if you have it
- what is the calibration range (if applicable)
- calibration due date

The relevant contact person will assist in defining the scope of the work required and provide a written work order agreement that outlines the cost and time frame for the job. This must be signed and returned before any work can begin. Please do not send us your instrument until you've been in touch with us and we've confirmed the start date.

Customer story

Air New Zealand

MSL has worked with Air New Zealand for more than 20 years. The relationship that started via a calibration service agreement, has expanded and evolved ever since. It now includes training provision across a range of areas, such as temperature and length, and technical assessment for the accreditation of Air New Zealand’s calibration labs. And in 2020, former MSL apprentice Nina spent a month at Air New Zealand’s facility in Christchurch.

When asked about the experience of working with NZ’s national metrology lab, Paul Biddick, Calibration Coordinator at Air New Zealand, said: "We have an excellent, productive relationship with MSL. We try to do as much calibration in-house as we can, but that’s only been possible because of MSL’s input over the years. Aviation is a highly-regulated sector, so procedures need to be followed exactly, and there’s always a lot to learn. We put all of our calibration engineers through MSL training courses, and we draw on your expertise around uncertainty budgets. And as technical assessors, MSL plays a key role in helping us gain IANZ accreditation for our services. Without that input, we wouldn’t have the knowledge or understanding to move forward and grow our calibration labs."